This is an introductory-level session that provides a foundational overview of the topic.

For all business owners, customers are central to your success. How does your business come across at each step, as your potential customer encounters your brand, communications, or products? In this Ask the Expert session, learn how to enhance your customers' journey from first impression, to first interaction, to loyal advocacy. Our expert will share practical strategies and tips to optimize every touchpoint, enhancing customer satisfaction to drive your business’ growth. Are you ready to refine your customer-centric approach and elevate your business to new heights? Sign up now!