This is an intermediate-level class and should be attended by those defined below.

Attracting customers is just the beginning—turning them into lifelong brand ambassadors is where the real success lies. In this Ask the Expert session, learn how to build a brand that not only attracts customers but keeps them engaged, loyal, and excited to spread the word. Gain insights into practical strategies for humanizing your brand, fostering trust, and creating a customer experience that drives long-term advocacy. You’ll also learn how to leverage customer feedback, user-generated content, and authentic storytelling to strengthen your brand’s emotional connection with your audience. Sign up now to build a brand that keeps customers coming back—and brings new ones with them!